In recent weeks, we have been the target of a deliberate smear campaign, with one-star reviews appearing on our Google profile from suspicious accounts—often anonymous, with no history, no photos, and no hotel visits.
Similar fake reviews are not only a problem for our hotel KARSBAD GRANDE MADONNA, but unfortunately have become a common tool of unfair competition or automated attacks. They can damage businesses and confuse honest guests when choosing accommodation. As the Czech Association of Hotels and Restaurants recently pointed out.
❗ We recommend to all travelers:
- ✅ Read reviews carefully – not just the stars.
- ✅ Pay attention to whether the writer has a verified profile, multiple reviews, and photos.
- ✅ Don’t be influenced by extremely negative or unusually complimentary reviews without specific information.
- ✅ Check hotels on multiple platforms (Booking, TripAdvisor, etc.).
💬 At KARSBAD GRANDE MADONNA, we stand firmly behind the quality of our services.
We pride ourselves on our personal approach, cleanliness, tranquility, and professional care. If you were satisfied with your stay with us, we would be delighted if you would share your experience and help restore the value of genuine reviews.
🙏 Thank you for your trust and support. Truth has value – thank you for protecting it with us.
